Version 8.1 · In Development
Customer Experience
Your Manufacturing Copilot workspace.
A unified customer experience for software downloads, licenses, product updates, training, support, and organization administration.
Preview environment only. No real customer credentials or account data are used.
Customer PortalCopilot Manufacturing Solutions
Welcome back
Use the sample profile to explore the portal interface.
🔒 Secure customer access will activate with commercial licensing.
Dashboard
AM
A. MorganAdministrator
Wednesday, July 29
Welcome, ABC Rubber Manufacturing
Everything you need to manage your Manufacturing Copilot customer experience.
Quick actions
Customer workspace
Manufacturing Copilot 1.0.2
Preview the release workflow planned for commercial customers.
- Improved production dashboards
- Expanded supervisor reporting
- Quality workflow enhancements
Recent support
Ticket activity
#MC-1042
Report export questionUpdated 2 hours ago
Waiting#MC-1037
Operator station setupResolved July 25
ResolvedABC Rubber Manufacturing
- Facilities
- 2
- Authorized admins
- 3
- Renewal
- Jun 30, 2027
Software delivery
Downloads
Approved products and utilities for your organization.
Current release
Manufacturing Copilot Enterprise
Full Windows desktop application for production, supervisors, reporting, and administration.
Planned
Manufacturing Copilot Viewer
Read-only dashboards and reporting for leadership and shared displays.
Commercial release protection
Production installers will require an active customer license and will include a digital signature and published SHA-256 checksum.
Entitlements
License Center
Review subscription, seats, facilities, and activation status.
Active
Manufacturing Copilot Enterprise
Annual enterprise subscription
License IDMC-ENT-2026-00418
Authorized facilities
Installation coverage
| Facility | Location | Activations | Status |
|---|---|---|---|
| Main Manufacturing Plant | Ohio, USA | 14 | Active |
| Secondary Operations | Michigan, USA | 4 | Active |
Customer enablement
Training Center
Role-based learning paths for successful deployment and adoption.
Operator
Operator Essentials
Login, job setup, hourly production, scrap, rework, and downtime.
4 of 6 lessons completed
Supervisor
Supervisor Operations
Live dashboards, production reviews, alerts, and shift performance.
1 of 5 lessons completed
Administrator
System Administration
Users, plants, machines, targets, backups, security, and configuration.
Not started
Customer care
Support Center
Track assistance requests and communicate with the support team.
Ticket history
Recent requests
| Ticket | Subject | Priority | Status | Updated |
|---|---|---|---|---|
| #MC-1042 | Report export question | Normal | Waiting | 2 hours ago |
| #MC-1037 | Operator station setup | High | Resolved | Jul 25 |
| #MC-1029 | Shift configuration guidance | Normal | Resolved | Jul 18 |
Account administration
Organization Profile
Customer account and operational contact information.
Company details
Enterprise Plan
- Priority support
- Included
- Training access
- Included
- Software updates
- Included
- Technical contacts
- 3
Access control
Organization Users
Preview administrative roles and customer portal access.
| User | Role | Access | Status |
|---|---|---|---|
AM Aleshea Morgan[email protected] | Organization Admin | All facilities | Active |
JT Jordan Taylor[email protected] | Technical Contact | Main Plant | Active |
SK Sam Kim[email protected] | Download Manager | All facilities | Invited |
Version 8.1 foundation
Designed for the complete customer lifecycle.
The interface is now ready for future authentication, licensing, download protection, and support integrations.
Customer Dashboard
Account health, updates, licenses, support, and quick actions in one workspace.
License Center
Subscription status, seats, facilities, maintenance, and activation coverage.
Software Delivery
Commercial installers, release notes, signatures, and checksum verification.
Training & Support
Role-based onboarding, ticket history, and direct assistance workflows.